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Drivers of Adoption: Innovation and Behavioural Theory

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Although focussed on information systems, the Technology Acceptance Models (1,2 and 3) by Venkatesh and Davis offer some insights on factors that influence individual decision making when it comes to accepting (and using) a new technology. The TAM 1 is the most basic model, and got elaborated further in the TAM 2 and TAM 3.

The strength of influence of these determinants on a behaviour or decision can vary from region to region or user to user and of course might be very different in the context of different technologies. It might be interesting for you to look at this before your next awareness, marketing or training intervention and make sure you have adressed all (or most) of these factors and the right carriers for your message.


Adoption curves

size and density of the market

social structure/social preassure/subjective norms

perceived usefulness

ease of use

relative advantage