Service Delivery Officer
From energypedia
Service Delivery Officer
Job title
Service Delivery Officer
Organisation
Okra Solar
City
Cap-Haitien / Gonaives
Country
- Haiti
Region
Latin America and Caribbean
Sector
Solar
Language of description
English
Job description
Opportunity:
Okra is looking for a Service Delivery Officer to join our team full-time in Haiti.
What you can expect to work on:
- Training customers on how to use the Okra Pod and the Okra Harvest Software
- Physical support of deployments to ensure that they are of the highest quality
standard
- Manage national after sales & troubleshooting of damaged components
- Resolve support requests from customers
- Impact data collection & analysis
- Working with our customers to create and deploy experiments such as productive
appliance use and digital marketing to improve our customers capacity for scalable service delivery
- Manage local staff as required
What we’re looking for (you can still apply if you don’t fit all the requirements):
- Bachelor of Electrical Engineer or / and Strong engineering / technical experience
- Self-motivated / Self - Starter / Decision taker
- Community Engagement experience, using great communication ability and
language skills to navigate different types of communities in Haiti
- Open-mindedness, willingness to learn and use digital tools / apps to boost
productivity & output
We also value these skills (you can still apply if you don’t fit all the requirements):
- Experience with Slack, Airtable and G-suite
- Planning and budgeting
- A data & process driven mentality
- A keen eye for marketing opportunities and content creation
Benefits:
- Flexible work location and working hours
- Professional career progression and opportunity to take on leadership
responsibilities
- All expenses paid for national and international team trips (yearly team retreats,
hackathons, etc.)
- Cover for work travel, health insurance, sick leave and equipment (i.e. laptops)
- A great work culture in fast paced startup environment with multinational staff
- The ability to take on additional relevant education while working
- Mentorship from our investors (Schneider Electric, Greenway Grid Global) and a
range of experienced leaders and changemakers in our network.
Further details: https://okrasolar.com/wp-content/uploads/2022/11/Recruitment-Job-description-_-Service-Delivery-Officer-Haiti-11.2022.pdfApplication deadline
2022/12/30
URL
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